Return Policy

At Urdu iqrakutub.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process.

Eligibility for Returns:

1-Products can be returned within 2 days of receiving your order.
2-The item must be unused, undamaged, and in its original packaging.
3-Books must be in new, unopened condition for a return to be processed.

How to Return an Item:

1-Contact us at Whatsapp: 0300-0236341  within 7 days of receiving your order.
2-Provide your order number, the product you wish to return, and the reason for the return.
3-Our team will guide you through the return process.

Refunds:

1-Once we receive the returned item and verify its condition, we will issue a refund or offer a replacement, depending on your preference.
2-Customer will bear the price of delivery charges.

Non-Returnable Items:

1-Customized or special order items cannot be returned.
2-Any damaged or used books may not be eligible for return.
3-Items received to us after 7 days of receiving your order are not eligible for refund.
If you have any questions, feel free to contact our support team. We are here to help!